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No deep leadership topics this month. No discussion of IT service management or networking services. No discussion of the need to improve your IT security practices. This month, let’s take a look at a few apps, both new and old that I really like. You may be using some of these and nod your head, or you may find…

I feel like I’m being confronted regularly by the theme of serving others. I’m reading a book on getting more referrals, and the core of the message is connecting with others and helping them get what they want. The articles I have read and podcasts I have listened to have taken on a focus of…

When talking about data security, I often tell the story of the company we worked with years ago who invested in what was a nice state of the art tape backup system. The backup was automatically run every night, and they diligently replaced the tapes each day. One day, we got a call from a…

In business, we often hear or maybe even state that we are looking for excellent organizational skills. We see this in a job ad, or we might wish that a current team member had better organizational skills. Do we really know what we are asking for? I was considering this just last week as I…

Not all that long ago, I heard a technology company say that using a Managed Service Provider (MSP) for your IT services was a scam.  The message was that paying a monthly fee for IT was a waste when you could just pay for the hours you need.  This may sound  good  on the surface,…