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About 25 years ago, when I was onsite working for a customer, the owner, Brad, told me that what he wanted from an IT Service Provider was to pay one monthly fee and have them take care of everything from start to finish. At the time, this was very much out-of-the-box thinking. I took this…

The November 30th, 2022 release of ChatGPT quickly stoked a race for the best generative AI. We now have a wide group of players, with OpenAI, ChatGPT, Google Gemini, Anthropic Claude, and Microsoft Copilot leading the way. Microsoft is building data centers right here in Wisconsin to propel its AI initiatives even further. Nobody would…

Business email compromise scams are nothing new, but there has been a recent surge of scams. I am aware of more than one local company that has been hurt by them.  The recent and common way a threat actor perpetrates this scam is something like this: STEP 1: The scammer gains access to a valid…

We have been doing a book club at CTaccess for a few years now.  It has been a great way to foster continuous learning with the team members who choose to join.  It also creates community around the shared experience of reading the same content and then discussing it together. This quarter, the book came…

As humans, we are presented with a myriad of choices every day.  And it seems that the natural bent is for us to choose the things that gratify us.  We are inherently self-motivated and self-centered and naturally select the things that benefit our self-interest.  This human condition does not paint a pretty picture, and though…