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Most of us use Microsoft Office365 in some capacity.  Outlook, Word and Excel are by far the most commonly used Office365 products. For those who might not be familiar, Office 365 is Microsoft’s cloud platform for Office applications and email services.  It is a SaaS or pay-by-the month subscription where you pay a fee starting…

Creating efficiencies and reducing costs are top of mind for business owners and managers.  Organizations that are looking to create efficiency with document and process automation often choose to start the initiative with a project in Accounts Payable.  AP is a transactional process with consistency and typically significant volume, so it is a good place…

RPA or Robotic Process Automation is a rising technology that could have a huge impact in your organization. This technology has nothing to do with automating the factory floor but instead is focused on streamlining the mundane and predictable daily work that a knowledge worker does. In our current economy, where finding workers is always…

It seems like figuring our what to do about old emails is becoming more and more of a complex question.  Just last week, I spoke with a contractor that wanted to archive emails related to a specific project.  The old way things were done was not the best solution, and it was time to reevaluate the…

Jonathan works as the lead IT person for the FOYI Company. He is part of a small team of two people who make up the FOYI tech team. Jonathan takes the lead in tech, and Mark is his intern helper. Between the two of them they manage IT for the entire company. On a typical…