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In business, we often hear or maybe even state that we are looking for excellent organizational skills. We see this in a job ad, or we might wish that a current team member had better organizational skills. Do we really know what we are asking for? I was considering this just last week as I…

Not all that long ago, I heard a technology company say that using a Managed Service Provider (MSP) for your IT services was a scam.  The message was that paying a monthly fee for IT was a waste when you could just pay for the hours you need.  This may sound  good  on the surface,…

People usually get into IT because they are good with computers, not because they are good with people. They are often analytical programmer types who we classify as geeks, nerds or something like that. IT companies even brag about their “geek” power. The truth is that it takes more than geekiness to be awesome at…

Systems that are well designed and well executed are a hallmark of organizations that are growing and succeeding.  They can make or break a business.  Michael Gerber, in The E-Myth Revisited, says “Simply put, your job is to prepare yourself and your business for growth.”  He then uses the franchise to illustrate the necessity to…

As we approach the beginning of 2016, many of us begin strategic planning for the new year.  Whether we exceeded our goals in 2015 or fell short, another year brings new challenges.  Staying the same is rarely a good plan, so we set new goals and plan new ways to get there. Providing network services,…