Technology Support Specialist

Do you enjoy helping people with technology issues?   Are you good at translating complex technology concepts from geek-speak into plain English?  Do you possess great troubleshooting skills?  We need technical people who enjoy the people part of the job just as much as the technology.


If you want the chance to be involved in the continued growth of a unique IT firm, develop your skills, be respected, and have an impact, consider joining our amazing team of experts. We value people and family. We hold tightly to values like integrity, respect, service, innovation and team.


Job Description:

In this position, you will learn more than you imagine, create friendships, and be recognized for your contribution.  There is awesome opportunity for growth as the company grows and as you move up with us.


This position includes performing regular monthly maintenance on networks and systems, and working on our inside support desk to resolve issues.  We provide a high-performing, outsourced IT department to our customers.   This includes proactive maintenance and monitoring, systems administration, reactive troubleshooting services, and strategic planning.


Experience Desired:

  • Associates or Bachelors degree
  • Internship or other on the job experience
  • Microsoft Windows desktop experience
  • Outlook and email troubleshooting skills
  • TCP/IP and routing knowledge
  • Comfort working with a variety of printers and peripheral devices
  • Current Microsoft certifications are a huge plus


We have an awesome team at CTaccess and offer great benefits including, health, retirement, 3 weeks starting paid time off, education reimbursement and more.


At CTaccess, we are passionate about what we do.  We are seeking qualified candidates who share our vision, values and commitment to excellent customer service. We like to work hard and have fun. We are growing our world-class tech support organization and are looking for qualified candidates to ensure our customers receive consistently high levels of service.


This position does require regular on-site attendance in our Brookfield, WI office.

Our Mission: Improving lives through technology.


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