Are You Considering a Cloud Solution?
Are you considering moving your primary business application to the cloud? It is not uncommon for the LOB (Line-Of-Business) Cloud Solution Vendor to minimize or overlook some key cloud management factors that may have an impact on your cloud solution experience. Based on our recent experience with even top tier vendors, it is wise to ask some careful questions to ensure you have all the information you need to make a decision that is right for your business.
Ask these three cloud management questions before moving forward:
1. How does printing work? Is it through a redirected port, a VPN, or some other routed means? Will it be slower than I experience now when printing locally? We have seen several occasions where printing from cloud solutions has been slow, sporadic, or even poorly formatted. If you do any volume printing like a large batch of invoices, you may want to insure that the printing occurs through a VPN or through some direct means of attaching to a printer. Many cloud solutions use redirection through a PC, which with heavy printing or lower cost printers can be problematic.
2. How much bandwidth do I need? Many cloud solution vendors refuse to weigh in on this decision. They simple provide enough bandwidth on their end and rely on you to figure out your end. Deciding on bandwidth is a multifactor decision. You must consider the number of concurrent users, the amount of printing, and other factors like upload/download of files to cloud. Other applications can affect your cloud solution app too, like VOIP phone systems that use up some of your Internet bandwidth. Make sure you take all of the factors into account and then go big.
3. Where is it hosted? Your vendor is likely offering their cloud solution through some 3rd party data center like Dell, Amazon, Rackspace, or a myriad of others. Is it a reputable and dependable service? Is it backed up and redundant so that it fails over to another area of the country? If it is not at a 3rd party data center, is the software vendor big enough and stable enough to host your data at their own location? What happens if they have financial problems? What happens if they have a some sort of natural disaster?
Making the right decision on cloud solutions is extremely important. Asking a few good questions can help you avoid problems with your cloud solution implementation.
Don’t hesitate to contact us for additional help with cloud solution transition decisions ,or ask for our whitepaper called “11 Essential Decision Factors to Evaluate Cloud Power for Your Organization”.
Scott Hirschfeld is the President of CTaccess, an Elm Grove IT support company that has been helping small businesses stop focusing on IT and getting back to doing business since 1990. Under his leadership CTaccess provides the business minded approach of larger IT companies with the personalized touch of the smaller ones. Connect with Scott on LinkedIn.