by Scott Hirschfeld | Oct 27, 2018 | Best Practices, Blog Post, IT Support
How often do you hear about an IT Department that is on its game? Too often organizations see their IT as a necessary evil and just put up with under-performing technology. They naturally assume that IT is complex and difficult and must always be a struggle....
by Scott Hirschfeld | Jun 26, 2018 | Best Practices, Blog Post, Leadership
“The goal is not to do business with everybody who needs what you have. The goal is to do business with people who believe what you believe.” I recently read this quote by Simon Sinek, and it struck a chord. My first reaction was that this may be a...
by Scott Hirschfeld | Mar 28, 2018 | Best Practices, Blog Post, Leadership
We are doing many new things at CTaccess, and sometimes it all feels a little overwhelming. I recently had a conversation where we said with a bit of a grin, “We love change, we eat it daily with a spoon. Our favorite breakfast food is change”. Change...
by Scott Hirschfeld | Feb 28, 2018 | Best Practices, Blog Post, Organization, Software, Tech Trends
RPA or Robotic Process Automation is a rising technology that could have a huge impact in your organization. This technology has nothing to do with automating the factory floor, but instead is focused on streamlining the mundane and predictable daily work that a...
by Scott Hirschfeld | Jan 29, 2018 | Best Practices, Blog Post, Email, Organization
It seems like figuring our what to do about old emails is becoming more and more of a complex question. Just last week, I spoke with a contractor that wanted to archive emails related to a specific project. The old way things were done was not the best solution, and...
by Scott Hirschfeld | Dec 25, 2017 | Best Practices, Blog Post, Leadership
What is the measure of a good year? It is easy to bear down throughout the year, shoot for quarterly goals and lose track of the big picture. Or get into cruise mode when things are going well. Or to just be caught up in the crazy pace of life. If we take a step back,...
